SantaKart-E-commerce Terms of Sale Santakart FINAL



Child Labour

Employment of children in any form is strictly prohibited. Business partners and suppliers shall employ only those workers, who meet the minimum age criterion or legal minimum age for working in any specific country, whichever is greater. Further, workers below 18 years of age should not be employed in hazardous conditions. All applicable laws relating to child labour including employment, wages, working hours, overtime and working conditions shall be complied with.

Forced Labour

All forms of forced and bonded labour are prohibited including compulsory overtime. Workers should be able to voluntarily end their employment without any restrictions. Any restrictions on employees to voluntarily end their employment, such as excessive notice periods or substantial fines for terminating their employment contracts, are prohibited.

Harassment & Abuse

Employees should be treated with respect and dignity and should not be subjected to any form of physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or other forms of intimidation.


Employees should not be subjected to discrimination in employment, including hiring, compensation, promotion or discipline, on the basis of gender, race, religion, caste, age, disability, sexual orientation, pregnancy, marital status, nationality, political opinion, trade union affiliation, social or ethnic origin or other status protected by law.

Freedom of Association and Right to Collective Bargaining

The rights of employees to lawfully associate or not to associate with groups of their choosing shall be respected, as per applicable laws. The right of employees to engage in collective bargaining as permissible by law shall also be recognised.

Regular Employment

To every extent possible work performed should be on the basis of recognised employment relationship established through national law and practice.

Wages & Benefits

Employees should be paid in a timely manner and at a rate not less than the minimum wage as required by State & Regional laws. Employees should also be provided with legally-mandated benefits, including holidays and leaves, and statutory compensations at the time of ending employment. There should not be any disciplinary deductions from their pay.

Working Hours

The duration of working hours including overtime shall not exceed 60 hours per week. Suppliers should comply with applicable laws governing regular working hours and overtime hours. All overtime hours are voluntary and should be compensated as per legal requirements. Employees should be provided with at least 24 consecutive hours of rest in every 7 day periods or as per local laws.

Health & Safety

Employees should be provided with safe and healthy working conditions including first aid, fire safety, emergency evacuation and other basic requirements such as canteen / dining area, drinking water, sanitation etc.


Environmental initiatives are considered an integral part of responsible manufacturing. Reasonable measures should be taken to avoid any adverse impact on human health and/or the environment by avoiding or minimising pollution from manufacturing activities, and promoting sustainable use of such resources as energy and water.

Compliance with Local Law

Business partners & Suppliers shall comply with all local, national and International laws and regulations of the jurisdictions in which the suppliers are doing business as well as the practices of their industry. Business partners and suppliers shall further work with suppliers who are committed to meeting required standards as per local & national laws.

Right of Inspection

Santakart E-Commerce International LLP or a third party designated by “SANTAKART” will take certain actions, such as announced or unannounced inspection of production facilities, to implement and monitor these standards if required.

Business Integrity, Anti Bribery

Business must be carried out with a high degree of ethics, honesty and fair dealings; ensuring staff is familiar with the “SANTAKART” Guidelines and does not engage in threats, bribery or corruption practices. The offering, paying, soliciting or accepting of bribes or kick-backs, including facilitation payments, is strictly prohibited.

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