Customer Service

SantaKart-E-commerce Terms of Sale Santakart FINAL

Santakart Customer Support

Our customer service and support is designed to ensure fast and efficient resolution of your issue at the first point of contact. While we always aim to provide you with awesome customer service, we understand that there will be times when you may wish to express dissatisfaction with our products, services, staff or policies.

If you have a query related to our products, services or policies please go through our FAQ section, where you will find answers to the most common questions asked by our customers.

You can also visit Contact Us page section for your order related queries.

Hopefully, you will find the answer to your query, but if you don’t, please feel free to contact us and we promise we will do our best to resolve your concern.

  • You can drop us an email at or call our customer care support team. They will love to assist you.
  • At first contact, you will be addressed by one of our customer service representatives. Our Customer Service Representatives are empowered to resolve complex issues and complaints by making fair and reasonable customer service decisions.
  • For every issue we will decide on a course of action and keep you updated throughout the process.

    Other Enquiries

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