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Important: If you suspect that an unauthorized party has already accessed or attempted to access your account, please contact our customer service team immediately. Email us on: [email protected] or Chat with us now

The following tips are proven ways to improve your account security: 1. Set a secure password: Set a secure password with capital letters, small letters, numbers, special characters. For Example: [email protected] (do not use spaces)

2. Sign in to Santakart regularly Signing into Santakart ensures your account information stays current

3. Be cautious when you receive requests for private or sensitive information Never click on links in emails to access Santakart.com web pages if you suspect the message might not really be from us. Avoid filling out forms in email messages or respond from requests from other party applications that ask for your personal information, such as your Member ID, password and credit card information. Most sign-in pages can be identified by addresses that begin with http://login.Santakart.com/.

Important: If you suspect that an unauthorized party has already accessed or attempted to access your account, please contact our customer service team immediately. Email us on: [email protected] or Chat with us now The following tips are proven ways to improve your account security:

1. Set a secure password Set a secure password with capital letters, small letters, numbers, special characters. For Example: [email protected] Do not use spaces

2. Sign in to Santakart regularly Signing into http://Santakart.com/customer/account/login Santakart ensures your account information stays current

Here is a list of basic measures you can take to ensure the safety of your account on Santakart.com:

Ways to protect your account

Example

Set a Good Password

Do not choose a simple password such as using your birthday or name. It is advisable to set a password that has a combination of numbers and letters.

Sign in Regularly to My Santakart

Signing in regularly to your Santakart.com account ensures your account information stays updated.

Practice Extra Vigilance

Do not click on any links or URLs in any email if you suspect the mail was sent from a party pretending to be Santakart.com. Avoid completing forms in email messages that ask for your personal information. Make sure you are using a secure website when submitting credit card or other sensitive information through your browser. Most Santakart.com sign-in pages can be identified by addresses that begin with "http:/www.Santakart.com/

Use Anti-Virus Software and Firewall

Some computer viruses steal your password and financial account information by recording your keystrokes. For this reason, it is recommended that you install anti-virus software and update it on a regular basis. A firewall is a system designed to prevent unauthorized parties (usually referred to as "hackers") from gaining access to sensitive information stored on your computer. Firewalls can be installed as either hardware and software or both.

If you suspect your account is used by someone without your consent, please follow below steps:

1, If you still can sign into your account, please Change your password directly and change your registered email address and run an antivirus program on your computer. Besides, please change password of your login mailbox, delete the hacker’s product and check if he ever modifies other information in your account.

2, If your password has been changed without your concern, please contact our service team directly for help. Contact us or Chat with us

Santakart.com services are free for buyers. As a customer or a Buyer, you do not need to pay any fee to buy on Santakart.com

Santakart.com is an online platform for business buyers to find trade opportunities for their business’s needs.
Santakart.com is neither a manufacturer nor a trading company. To check our presence or offices around the world

please Contact us.

During the International trade, normally, the payment would be asked before shipment.

If you cannot sign in to your Santakart.com account, here are some suggestions:

1. Please ensure you have entered the correct registered email address and password.
2. As the password is case sensitive, please check if ‘Caps Lock’ on your keyboard is on.
3. Please also make sure you don't enter blank spaces before and after your password.
4. Please change your internet browser. We recommend using Internet Explorer or Google Chrome.
5. Please delete the cookies in your computer.
6. Please try closing your antivirus software to see if this solves the problem.

You can also try to Retrieve your Password to see if a new password can resolve the sign-in issue.

If you forgot password, please click here to set a new one.
If you already tried the steps but not worked, please connect a live person from Santakart.com a customer service team to help you or call us or email us. Email: [email protected] or contact us

In order to get back your account, please kindly provide us the information below as much as you could and /or contact our customer service team here

• Email address that you normally used for registration
• Contact Person Name
• Company Name
• Company Address
• Telephone Number
• Fax Number / or any additional information

Yes, you must be a Santakart.com member before making transactions, or doing other related activities on Santakart.com.

The following general return policy is applicable to all items sold on Santakart.com.

  1. In general, an item may be eligible for return within the applicable return period if it fulfils one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Has missing parts or accessories
    • Is different from what was ordered
  1. The Seller will try to replace the product before any refund initiated from seller side.

For more information refer to our Refund Policy click here

The following general refund policy is applicable to all items sold on Santakart.com

  1. 1. In general, an item may be eligible for a refund within the applicable refund period if it fulfils one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Has missing parts or accessories
    • Is different from what was ordered
  1. 2. The Seller will try to replace the product before any refund initiated from seller side.

For more information refer to our Refund Policy click here

Santakart is a marketplace online platform. Santakart enables you to browse the selection from our categories and to place orders in just one click.

Signing Up

Signing up for Santakart is free. Once you are registered you can start buying and selling on Santakart.

To join Santakart, Click here

Finding a Service

You can find the services you need by browsing the Santakart catalog in different categories,

Placing an Order

Once you find the product you are looking for, click it for more information, such as a description of the product and pricing. If you have specific questions, you can contact us or seller prior to ordering. When you feel you’ve found what you need, simply proceed with placing your order.

Payments:

Placing an order and Paying

There are many ways you can pay on Santakart. You can choose the option most suitable for you. The following are the payment methods available on Santakart:

Credit/Debit Card: This is the most preferred payment option on santakart. You can make purchases using any major credit/debit card as per your choice.

Note: You can connect your Credit or Debit card as a saved payment method, to check out faster without having to enter your credentials every time. Learn more.

PayPal: You can pay with PayPal. You also have the option to connect your PayPal account with our santakart account.

Third-Party Fees

If you pay in a currency that’s different from the designated currency of your payment method, your credit, debit, or bank card issuer may apply a currency conversion rate or fees to your payment. Please contact your provider to learn more about what fees may apply. santakart is not responsible for these fees.

Seller FAQ

Santakart is a marketplace online platform. Santakart enables you to browse the selection from our categories and to place orders in just one click. Sellers have the option to choose their starting price point.

For example:

Make sure your seller profile is complete and verified

Make sure you written and accurately describe the products you sell

Make sure your quote best price

If your buyers’ expectations are met or exceeded, you’ll get a good rating and more business.

When your order is successfully delivered and completed, you will receive your payments as per payment policy.

Tip:

You can boost your income by offering your customers extra services during the order process.

Please don’t harass your buyers

Try to understand what their needs are and how your products and fees can help them achieve their goals.

Santakart will disburse payments to your bank account twice a month. You may be eligible to get paid for the order 7 days after the order is confirmed as shipped & delivered.

As a new seller on Santakart, you want to offer the best experience possible for your customers. The following tips, guidelines, and best practices will help you grow and become a top Santakart seller and achieve the growth you need to manage and build your business online.

We want to ensure that Santakart is a high-quality marketplace, which is why it’s important for all members to be aware of our policies and guidelines. Here are our main policies and guidelines so that both you and your customers have the best Santakart experience possible.

Keep it real
  • Use a profile picture to put a face to your name or your company details.
  • Include an accurate and informative description of your professional background.
  • Make sure to add your products and details accurately
  • Clean communication is key
  • To maintain a professional marketplace, the service you’re providing should align with our Terms of Service.
  • All communication regarding your business should be kept on Santakart. When communicating on Santakart, you are enjoying the benefits of our platform’s ease of use, security, and having someone to turn to in case a problem arises.
  • Be professional when communicating with your customers. Be polite and use courteous language. Send them informative updates and messages of value to maintain a collaborative relationship.
  • Spamming is not allowed on Santakart. Please respect our members' privacy by not contacting them with offers, questions, suggestions or anything not directly related to their orders. If you receive a spam message or a message violating our policies, use the spam or report icon accordingly.

You can use our Web-based interface to list products one at a time or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the Santakart.com catalogue. Once you complete your registration for selling on Santakart, you will be guided on the steps needed to list your products.

You can also contact our Customer care / Support team. They would be happy to help you with listing or uploading your products.

Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on Santakart.com. It’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by Santakart.com to measure your performance.

Selling on Santakart.com is easy. First you list the products that you want to sell on Santakart.com marketplace. Buyers sees your product and makes a purchase. We will send you a notification and alert regarding this transaction. You deliver the product to the customer and confirm shipment or let Santakart fulfill the shipment order. Santakart will deposit the funds into your bank account after deducting our fees.

Listing on Santakart.com is free. We will not charge you any fees until you get an order and its processed. We charge you only when you get an order. Refer to Pricing for more details. For more information Click Here

You don't need a website to start selling on Santakart.com marketplace. Once you complete registration, you will have access to our Seller Central platform using which you can list your products for sale on Santakart.com.

You can sell items in the following categories:

Apparel, Automotive, Baby Products, Batteries, Beauty, Books, Consumables, Consumer Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Groceries, Home, Jewelry, Kitchen, Luggage, Mobile Phones, Movies, Musical Instruments, Office and Stationary, Personal Care Appliances, Personal Computers, Pet Supplies, Software, Shoes and Handbags, Tablets, Toys, Video games (consoles and games) and Watches.

Please note that certain categories are restricted and require prior approval before you can start selling.

Please Click here to register to sell on Santakart.com You will need the following information to register

  • Your business details
  • Your contact details - email and phone number and address
  • Basic information about your business
  • Tax Registration Details
  • Bank details